THE EGI DIFFERENCE MAKES ALL THE DIFFERENCE
It takes a special breed of partner to address the breadth and depth of business and technology challenges faced by organizations today, and create customized solutions that drive lasting business value.
Through a unique and powerful set of differentiators developed over nearly three decades, EGI truly stands apart.
Highest Technical Competencies
In addition to keeping up strong partner relationships for the most up-to-date expertise in every technology solution we develop, EGI is dedicated to maintaining the highest levels of certifications and standards.
Our expert technology team, consisting of more than 220 technical professionals, maintains consistent high standards, including currency on the top technical certifications in their respective areas. They offer a comprehensive range of expertise across all major server, storage and network platforms, including:
- AIX, HP-UX, Linux, Solaris and Windows
- VMware, RHEV, Hyper-V, and Citrix
- Oracle, Sybase and SQL-Server
Customer Interaction Center & EGI Centers of Excellence
For an optimal solution discovery and development process, customers can benefit greatly from the opportunity to explore options and real-life scenarios in a neutral zone, free from vendor-specific influence and uncomfortable sales pressure.
EGI’s 5,000 square foot Customer Interaction Center (CIC), based in our Westbury, NY headquarters, provides a unique, hands-on environment for clients to explore new technologies and to seek out expert guidance in meeting IT challenges. Our center enables you to:
- Simulate and test solutions prior to purchase
- Take advantage of a vendor-neutral environment with over $2M in hardware and software assets
- Interact privately with co-workers on sensitive new initiatives
- Consult with EGI experts to guide your team as needed
- Facility available to customers for technical training
Our Customer Interaction Center is also home to EGI’s own Centers of Excellence, in which we develop “pre-flight” solution demonstrations and refinements for customers considering major initiatives. The Centers of Excellence allow us to perform integration of technologies against the backdrop of customer needs and requirements. Recent initiatives we have demonstrated include:
- UNIX to Linux Optimization
- DC Consolidation and Virtualization Practices
- Database Practices
- Desktop Virtualization
- Microsoft Exchange and Messaging
24/7 Streamlined Online Procurement
The EGI difference extends far beyond product and technology expertise. Our “easy to do business with” approach continues through the full technology lifecycle. The EGI web-based Procurement Tool serves as one convenient “dashboard” to centralize and manage your technology management workflow, including:
- Service & Maintenance
- IMAC Services
- Acquisition Workflow
- Standards & Configuration Management
We can even customize your online catalog to include only the products approved for your procurement within your organization, dramatically streamlining the purchasing process. That’s why most of our customers come to rely on this tool for their ongoing requirements.
Customized On-Demand Delivery
Organizations that operate at a high pace must be able to count on having the resources they need – where and when they need them.
Unlike many larger distributors who often will only ship immediately upon order, and via standard common carriers, EGI is able to provide a highly personalized and customized service level wherever needed. Leveraging our 55,000 square foot distribution center and private fleet of delivery vehicles, EGI offers customers who have critical delivery requirements the flexibility to:
- Maintain the necessary levels of inventory on-hand at our site
- Schedule regular deliveries according to your own work flow
- Schedule in advance and/or on-demand as your needs change
- Make last-minute changes to delivery schedules as needed.
Combined with the ability to manage all this online, EGI provides an unequalled level of service quality, flexibility and efficiency that keeps our customers operating at peak performance, and keeps our relationships strong over many years.